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As Microsoft abandons music streaming, here’s how to cancel Groove Music

If you’re looking for a way to transition your Groove Music subscription from the app to Spotify as the Microsoft has suggested ahead of its planned obsolescence by Microsoft, you’ll have to wait just a bit.

However, those looking to part ways with Groove now, there are a few easy steps to easily and quietly put the music streaming service out to pasture starting today.

Step 1.

  • Accept that Groove Music is ending. As with many grief situations, there is a process many of us will go through before we’re ready to pull the plug on years of investment. However, once we’ve reached the acceptance phase, the process of separation will be that much easier.

Step 2.

  • Open the app from any device (preferably one with a reliable browser) and navigate to the settings icon and select it.

Step 3.

  • Select:  Payment Options

Step 4.

  • When the browser opens up, sign into your Microsoft account if you’re not already signed into your Microsoft account. Select the Services & Subscription tab at the top of the web page.

Step 5.

  • Select the manage option to the far left and hit the cancel button. Confirm your cancellation choice when prompted, then dust your hands and move on to your next streaming service adventure.

If you prepaid for Groove Music Pass, you’ll be reimbursed, as per the FAQ:

I pre-paid for an annual Groove Music Pass. What are my options?

Your recurring annual Groove Music Pass will continue through December 31, 2017. If your Pass subscription extends beyond December 31, 2017, then by February 1, 2018, Microsoft will give you a prorated refund from December 31, 2017 onwards (if we are able to issue a refund to your credit card/payment instrument on file). If we are unable to refund your payment instrument on file, Microsoft will provide 120% of that prorated amount in a Microsoft gift card in your Microsoft account to spend at the Microsoft Store.

If you cancel your annual Groove Music Pass subscription before December 31, 2017, then:

  • If you cancelled your subscription within 30 days of the start of your subscription, we’ll give you a full refund if we have your credit card/payment instrument information and it supports refunds. If we can’t refund your payment instrument on file, we’ll provide 120% of that amount in Microsoft gift card value.

  • If you cancelled your subscription after 30 days from the start of your subscription, we’ll give you a prorated refund (if we can issue a refund to your credit card/payment instrument on file). If we can’t refund your payment instrument on file, Microsoft will provide 120% of that prorated amount in Store credit.

Despite dropping a bomb on its users today about it ending its streaming music service, Microsoft hasn’t fully implemented the bridge its suggesting for users who would like to transition their years of Groove Music investment over to Spotify. An app to the Groove update is planned for sometime this week that will enable some sort of music transfer from Groove to Spotify for those who are looking to make the jump.

It’s been fun Groove fans, but it looks like our time has come to an end. Godspeed.

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We you a Groove user and how are you taking today's news?