Microsoft aware of issues where the Surface Pro 3 will not install the latest Windows 10 Insider build
Ever since Microsoft pushed out new builds this past week, some users have reported several issues with their Surface Pro 3 devices after the builds are installed. Head of the Windows Insider Program, Dona Sarkar has come out to acknowledge this issue, saying that Microsoft is aware of these problems, and will release more information later today.
#WindowsInsiders who are having trouble with SP3 & the latest build, we know about it, are investigating & will have more info on Monday.
— Dona Sarkar (@donasarkar) September 17, 2017
An entire thread has surfaced on both Reddit and also the Microsoft Answers forum about the latest issue, with some users reporting that their Surface Pro 3 will no longer boot into Windows after an install of the latest builds. In most cases, it appears Surface Pro 3 devices with build 16288 and 16362 will not move past the boot screen with the spinning dots. Resetting, or using automatic repair will also not resolve the issue.
Since Microsoft originally came across issues with pushing out build 16288, the company may have missed double checking for these issues before re-releasing the build to the public. For now, though, the only way to really resolve these issues is to take the extreme step and reset the Surface Pro 3 to an older production build of Windows 10 using a USB recovery key.Further reading: Microsoft, Surface Pro 3, Windows 10, Windows Insiders