It has been about two weeks since the Windows 10 Anniversary Update launched worldwide. Ever since then, many Windows 10 users from across the online world have been reporting freezing issues after installing the Anniversary Update to their machines. Microsoft initially broke silence on the issue and posted a workaround guide a few days ago, but now the company has posted another yet update on the situation (Via Windows Central)
While Microsoft originally noted that the issue is affecting only a few users, and posted a guide to how to roll back to an earlier build, the freezing still appears to be happening for those who have Windows 10 stored on a solid-state drive and applications and data saved to a separate drive. Nonetheless, the company has provided the following set of advice:
From users posting here and visiting the Microsoft Store, we have been able to collect log files and are looking into why a small set of users with the two drive configuration (SSD as OS with a second data drive) are experiencing this while the majority with the same configuration proceed as normal. We will continue to post updates here.
In addition to the workaround mentioned above, the community has also reported a number of their own solutions including logging into a second account (which then fixed the first one) or uninstall of an older antivirus program and then installing the latest version.
So, if you’re experiencing freezing issues, you might want to try Microsoft’s workaround seen above. You might also want to post and subscribe to the Microsoft thread dedicated to the issue, as Microsoft mentions that their agents may contact you via a private message. Either way, let us know if you’re having or have had any issues with the Windows 10 Anniversary Update by dropping us a comment below!Further reading: Microsoft, Windows, Windows 10, Windows 10 Anniversary Update