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Air New Zealand exploring using HoloLens to enhance your inflight services

Air New Zealand has a new use for Microsoft’s HoloLens, and it might as well end up creating a better experience of your next flight with the airline. According to a report from VRScout, the airline is exploring equipping crew with Microsoft’s augmented reality headset to enhance inflight services.

The airline is reportedly working with information technology service provider Dimension Data to develop software for Hololeans and bring the headset onboard flights to support cabin crew. As seen in the video above, possible uses include aggregating and displaying key customer information directly in front of crew members. This would eliminate the need for the cabin crew to use paper, creating a paperless inflight system. A press release explains.

Data such as a customer’s preferred meal and drinks choice, onward travel and loyalty membership details could be displayed. The program is even sophisticated enough to detect the emotion of the customer by picking up on visual and audio cues.

HoloLens is no stranger to the airline industry, as Japan Airline previously rolled out a mixed reality training system for mechanics and flight crew trainees. Do you think this latest use of HoloLens is a good idea? Or do you find the idea rather strange? Let us know your thoughts below.

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