Windows 10 DVD Player app issues acknowledged, fix coming soon

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For those that did not know, Windows 10 will not be able to play DVDs out-of-the-box, but Microsoft isn’t exactly leaving people out to dry here either. Those who do a clean install of Windows 10 or upgrade from Windows 8.1 without Media Center will need to download the Windows DVD Player app from the Windows Store to play their DVDs.
The app is not free — it costs a rather expensive $15. Although you can opt to use a third-party program like VLC, those who are using the Windows DVD Player app might have noticed several issues. Microsoft has written a new blog post outlining some of the issues that were reported as feedback as well as possible workarounds while a fix is developed. Here’s what Microsoft had to say about the app:

  1. The video is stuttering or failing to play. Many people can fix this issue by installing the latest graphics drivers (AMD, Intel, Nvidia). We are continuing to investigate and fix other causes of this problem.
  2. When changing from one DVD to another, Windows DVD Player will not play the new DVD. This can be fixed by closing and re-opening the Windows DVD Player app.
  3. Windows DVD Player does not detect that a disk was inserted. This can be fixed by closing Windows DVD Player, inserting the DVD into your DVD drive, and then re-opening the Windows DVD Player app.
  4. Inserting a DVD opens the Windows Store. If inserting a DVD opens the Windows Store, rather than launching the DVD player, you may need to update your program defaults. To do so:
    1. Open the Start menu, search for “DVD” and select the result labeled “Autoplay” under Settings.
    2. You should see four DVD entries in the AutoPlay Control Panel, including “DVD movie”, “Enhanced DVD movie”, and “DVD-Audio.” Set the default for each of these items to “Play DVD (Windows DVD Player)” under the drop down menu for each entry.
    3. The Windows DVD Player app should now automatically launch when a disc is inserted.
  5. Windows DVD Player will not play audio using Dolby Digital Plus 5.1. Some users may see this fixed by getting the latest from Windows Update. We are continuing to look at other cases where that may not be sufficient.
  6. Playing a DVD to a second screen using HDMI sometimes fails. There is no workaround for this right now, but we are continuing to investigate it.
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