Microsoft details additional Surface product support lifecycles in new documentation

Surface Laptop Go Sandstone Cropped
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Email Twitter: @abacjourn Nov 13th, 2020 inNews

Microsoft on November 13 released a new webpage that details the product support and lifecycle periods for all of its Surface devices. As spotted by Mary Jo Foley at ZDnet, the webpage helps Surface customers plan and manage their hardware and software deployments.

According to Microsoft’s documentation, there are two parts to this support period. It includes the device support period, which is when a Surface will support driver and firmware updates up from when it was released — usually four years. There’s also the OS version support, too, which defines the operating system versions supported by Surface during the device support period.

If you’re confused, here’s what Microsoft has to say, putting it in simpler terms.

Surface devices will receive driver and firmware updates for at least 4 years from when the device was first released. In cases where the support duration is longer than 4 years, an updated end of servicing date will be published in advance of the date of last servicing.

Surface devices will receive driver and firmware updates for Windows OS versions released in the prior 30 months. Surface will not support Windows OS versions earlier than the OS versions supported at device release.

Keeping this in mind, there’s also another interesting note. According to Microsoft, once the device support period is concluded at the End of Servicing Date, devices will continue to receive Windows OS feature and security updates. This is in accordance with the Windows Lifecycle Policy. You can see these Surface support dates in the table below.

Device NameRelease DateEnd of Servicing Date
Surface Pro 4October 26, 2015November 13, 2021
Surface Laptop 2October 16, 2018October 16, 2022
Surface Pro 6October 16, 2018October 16, 2022
Surface Go with LTE AdvancedNovember 20, 2018November 20, 2022
Surface Laptop 3October 22, 2019October 22, 2023
Surface Pro 7October 22, 2019October 22, 202
Surface Pro XNovember 5, 2019November 5, 2023
Surface Go 2May 6, 2020May 6, 2024
Surface Book 3May 26, 2020 May 26, 2024
Surface Pro X SQ2October 13, 2020October 13, 2024
Surface Laptop GoOctober 13, 2020October 13, 2024

It’s interesting to see that Microsoft now has such a detailed page documenting the Surface device life cycle. It’s something that many Surface fans long requested.

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