Azure Active Directory hit by multi-factor authentication issue, Microsoft is working on a fix

Laurent Giret

If you have been unable to access Office 365 services today, you’re not alone. Earlier this morning, Microsoft has acknowledged a multi-factor authentication issue with Azure Active Directory, which prevents Office 365 users to sign in via MFA solutions like Microsoft’s own Authenticator app.

https://twitter.com/MSFT365Status/status/1064510184918315008

Microsoft said on Twitter and the Office 365 health status page that it has already developed a fix. In the latest update, they shared that it’s “continuing to investigate data to understand why users are no longer receiving prompts via the app.”

Multi-factor authentication is a pretty great security feature, but when it goes down like it did today that can be a huge headache in companies where MFA is required by policy. As a matter of fact, many IT admins have been complaining on Twitter today that such a long outage is unacceptable.

https://twitter.com/JustRoaming/status/1064573095435034625

We’ll update this post once this MFA issue is fully resolved, in the meantime we invite you to check status.office.com and the MSFT365Status Twitter account for live updates.