Antivirus Firms Short-Changing Customers

Two leading security firms have been accused of ripping off customers by cutting short their antivirus subscriptions. AVG and Symantec are offering their own customers discounts on subscriptions via email or pop-ups, but the new subscriptions start immediately, 'short-changing' users who had months left on their existing deal. Both Symantec and AVG owned up to the practice, and said they had no plans to change their ways, instead advising their customers to upgrade as close as possible to the end of the subscription. However, the pair actively send out emails and pop-up messages that encourage customers to upgrade immediately.

Microsoft and Symantec extend free security software for small businesses

Sandrine Skinner: We're excited to let you know that today we're also working with Symantec and PC Mall, a major U.S. reseller of technology products, services and solutions to small businesses, to extend free security software to those larger small businesses with up to 50 PCs and at least one server. From Nov 1st until December 31st you can get Symantec EndPoint Protection Small Business Edition for free when you purchase a new copy of Windows 7 Professional from PC Mall. Symantec Endpoint Protection Small Business Edition complements Windows 7 Professional security features by providing small businesses with easy to use, enterprise-level protection they need to help protect their critical assets from today’s known and unknown threats...