Microsoft launches new AI-powered CRM solution in partnership with Adobe and C3.ai
Microsoft has teamed up with Adobe and AI software provider C3.ai to release a new CRM product named C3 AI CRM powered by Microsoft Dynamics 365.
CRM
Microsoft rival Salesforce partners to bring Azure, Teams, to marketing cloud
The plan is for Salesforce to build a new integration layer that gives "sales and service users the ability to search, view, and share Salesforce records directly" within Microsoft Teams.
Microsoft Surface targeted by Salesforce CEO Marc Benioff in rant
Salesforce Marc Benioff recently took an opportunity to rant and toss a few patronizing barbs at his opposition, Microsoft.
Nimble launches add in for Microsoft Edge, delivers instant social business insights on people and companies
Nimble is a fairly comprehensive addition to Edge that pulls and displays a complete communication trail
Microsoft files for EU approval of LinkedIn acquisition
Today, Microsoft filed for the European Union's (EU) approval regarding their recent purchase of LinkedIn for $26.2 billion. Recently, Salesforce moved to block Microsoft's acquisition of LinkedIn in the EU, citing antitrust issues.
Azure Blueprint released to help design secure Azure Government solutions
Thanks to the release of the Azure Blueprint program, customers can now enable Azure to facilitate a secure and standards compliant relationship between the cloud services use with government agencies and third party providers contracted by those same agencies.
GigJam Preview gains support for interaction styles and content types
Customers using GigJam to share concentrated pieces of work across their network to both employees and partner’s insides and outside the secure walls of their company can look forward to new features in the GigJam Preview on iOS.
Microsoft's FY16 Q4 overall report card: exceeding estimates while it continues to the cloud
The reason for the increase is the seemingly unexpected performance of Microsoft’s transition from being packaged software and arguably failed hardware manufacturer to lean and focused cloud company which also happens to steadily deliver a device in high commercial demand.
Salesforce Lightning add-in comes to Outlook
Email is more connected than ever with CRM with the new Salesforce Lightning add-on for Outlook, bringing synced customer data, calendar, and more.
Microsoft releases Dynamics CRM app for Outlook
Microsoft’s CRM team has updated its CRM App preview for Outlook today with support for CRM Online 2016 while also promising a CRM On Premises supported update coming later to customers as CRM 2016 Update 1.0.
Microsoft Dynamics CRM gains support from a popular Quote-to-Cash solution
Microsoft has gained another supporter in the customer relationship management (CRM) space, with the announcement of Apttus for Microsoft Dynamics CRM today. Apttus is a leader in Quote-To-Cash solutions - software that automates the selling process - with products ranging ... Read more
Bob Stutz, Microsoft Dynamics Corporate VP, leaving for "well-deserved break"
Microsoft Dynamics is an important product for Microsoft's enterprise business, and while personnel always come and go in large organizations, it's not a happy thing when important people leave important businesses. Such is likely the case with Dynamics Corporate VP ... Read more
Microsoft is adjusting its 2016 event schedule, here's what to expect
Microsoft's event line-up for 2016 has made quite a stir yesterday with Microsoft Ignite being rescheduled and relocated, causing much uproar in the local community. The change does not stop there however, and we are going to take a closer look at how Microsoft is staggering ... Read more
Microsoft beefs up CRM portfolio with Adxstudio Inc. acquisition
Corporate Vice President of Microsoft Dynamics CRM, Bob Stutz, took to the company blog today to announce Microsoft's acquisition of a long-time partner, Web portal and application lifecycle management solutions provider Adxstudio Inc. According to the post, Microsoft will acquire "key ... Read more
Microsoft issues guide on how to use Dynamics CRM
The Microsoft Dynamics Customer Relationship Management (CRM) 2013 brought with it major changes in the user experience compared to earlier versions of the tool set. This management software developed by Microsoft focuses mainly on the Sales, Marketing and Help Desk aspects of ... Read more
Microsoft and Salesforce strengthen partnership with upcoming app integration
Salesforce is a leading Customer Relationship Management (CRM) and cloud solutions provider for business and enterprise customers. Salesforce also happens to be a company that Microsoft attempted a bid of $55 billion to acquire earlier this year. The multi-million dollar deal fell ... Read more
Microsoft's Brad Anderson and Scott Guthrie talk tech over lunch
It was a sunny day when Brad Anderson, Microsoft's Corporate Vice President of Enterprise Client and Mobility, finished his lunch in 10 seconds and used the rest of his 30-minute break to drive and chat with Microsoft guru and familiar ... Read more
Microsoft readies Dynamics CRM Fall Preview on the heels of recent awards
Microsoft Dynamics is the company’s tailored customer relationship management toolset. Microsoft's Dynamics CRM tool battles head to head with one of the industry’s largest CRM providers, Salesforce. Microsoft and Salesforce recently became collaborators on various enterprise-related endeavors but providing a CRM ... Read more
Microsoft acquires FieldOne, for Dynamics CRM
Today, Microsoft announced the acquisition of FieldOne Systems LCC, makers of the cloud based field services management software FieldOne. In an announcement by Bob Stutz, Corporate Vice President of Microsoft Dynamics CRM, today’s acquisition is described as a “great fit” ... Read more
Microsoft has a new tool to help boost businesses’ social media efforts
It would seem, in recent years, Microsoft’s marketing and PR departments have left consumers and some enterprise users, a bit confused. Botched messaging against Chromebooks, misguided attempts to mock the competition in smartphones, and constant branding overlaps and mishaps, are ... Read more
Microsoft Dynamics Introduces "Cloud CRM for Less" Offer
Microsoft Corp. (Nasdaq: MSFT) today released an Open Letter from Michael Park, corporate vice president, sales, marketing and operations, Microsoft Business Solutions, inviting customers to learn about and evaluate Microsoft Dynamics CRM Online. As part of the letter, Microsoft announced the “Cloud CRM for Less” offer for Salesforce.com and Oracle customers. Through this offer, Microsoft will rebate eligible customers up to $200 for each user that makes the switch to Microsoft Dynamics CRM Online between now and June 30, 2011. The offer can be applied for services such as migrating data or customizing the solution to meet unique business needs. More details on the offer can be found at http://www.cloudcrmforless.com...