Windows 10’s October 2018 update brings audio issues, Microsoft explains the cause

Jack Wilkinson

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Microsoft’s latest major update for Windows 10 has been plagued with problem after problem, from deletion of files during the update process, to UWP apps not being able to access an internet connection, and the list goes on.

Reports are now coming in across Reddit and Twitter of users experiencing issues with their audio devices, as detailed below, in which the audio device doesn’t play audio.

No audio after recent update
by u/LazyGit in Windows10

https://twitter.com/joyrachsis6/status/1050571724213776384

Microsoft has come out and commented on the reported issues, blaming an update pushed out via Windows Update for Intel Audio Controller. The affected driver version is 9.21.0.3755. Microsoft recommends uninstalling the driver, the company has published a guide on how to uninstall the update here.