If you haven’t been living under a rock, you probably know that the Windows 10 Creators Update went live just a couple of weeks ago. The release rollout out in two phases first targeted newer devices from OEMs that were prepped to handle the new features and under the hood tweaks. But no update is without its issues, particularly when the Creators Update can be forced manually by users with older devices.
A Microsoft blog post released earlier today revealed that the “millions of customers now running the Creators Update” are using the Feedback hub as a way to report problems with the Creators Updates. Furthermore, Microsoft went into detail to explain the different ways that they react to such user reports.
Depending on the individual issue, we do one or more of the following:
- Document the issue and provide users more information on the issue, potential user impact, and (in some cases) specific guidance including troubleshooting or workaround/remediation guidance. You can find more information via our support channels, including the Windows community forum.
- Update Windows itself, or work with a PC, accessory, or ISV app partner to post a driver or compatibility update.
- Deploy a “block” to prevent further rollout of the Creators Update to impacted devices until an issue is resolved.
Users with older Windows 10 devices that don’t opt in to update manually will still have to wait until phase 2 of the rollout. The Windows team took this time to remind users that the best overall experience would be to wait until the Windows 10 Creators Update is ready for them. But some of us just aren’t that patient.