As we first reported recently, Microsoft’s Surface RT has been facing another connectivity issue, aside from the recent WiFi issue that was brought up. This time, some Surface RT users are having issues with connecting to Windows Update. Microsoft has revealed that a fix will be coming during the first week of February.
Microsoft released a firmware update during this month’s Patch Tuesday (January 8th). The firmware update provided System Firmware (UEFI) improvements and features improvements to audio playback when in Connected Standby and additional capabilities for handling firmware updates during low battery situations. Unfortunately, January’s firmware update did not resolve an ongoing issue with the device’s WiFi feature and several users became upset and made their feelings publicly known on Microsoft’s support forums. On top of that, users were experiecing problems installing updates from Windows Update. Here is Microsoft’s official statement regarding the issue:
“Some Windows RT customers who attempted to apply January’s bulletins had issues installing updates. Specifically, impacted Windows RT devices went into connected standby mode during the download of updates from Windows Update, causing the connection to be disrupted. We apologize for any inconvenience this may have caused and are working to correct the issue; we expect to have a fix in place in the first week of February,” a Microsoft spokesperson stated. Hopefully this time the problem will be resolved.Microsoft, Surface