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Microsoft will give 1-year warning before killing or changing cloud services

Microsoft will give cloud customers a minimum of 12 months’ notice before discontinuing online services, or making any “disruptive” changes or upgrades, in an effort to standardize the support life cycle for cloud-based software.

Announced this week, the new policy ensures that Windows Azure and Office 365 customers can plan for changes that would eliminate services, take them temporarily offline or require an overhaul of management practices…

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