Microsoft testing a fix for the Surface Pro 3 battery drain issue

Kareem Anderson

Surface devices and battery issues have become synonymous with one another like peanut butter and jelly. While most owners rave about the mobility, flexibility and productivity they receive when handling their Surface device, there is typically a ‘but’ lingering around their corner of compliments.

The battle among Surface devices and battery problems have become more evident over the past month or so as Surface Pro 3 owners have been plagued with a battery drain bug that has seen no end.

Fortunately, Surface Pro 3 battery drain issue may be finally coming to an end thanks to a new fix being tested by the Windows team. While the team had been looking into the battery draining phenomenon since early July 2016, an end date to users suffering had not been discussed let alone a solution that could potentially address the matter.

However, it now seems as though the Windows team is on track to have a software fix in place to help restore Surface Pro 3’s back to or close to their original battery capacity holdings.

Thanks for your patience as we’ve worked through the details here. We can now confirm that this Surface Pro 3 battery capacity question is not a hardware issue, but one that can be addressed with a software update. Our team has been working on and is now testing, an update that will address this. We’ll publish the update as soon as it has passed our quality assurance process. For now, you should not consider replacing your device as an update is pending.”

Traditionally, the Windows team would publish fixes, patches and updates to the operating system on Tuesday’s, however, lately, Surface Updates have been issued as soon as the team felt they were ready. With Surface updates typically affecting hardware more than software, the windows of time the Windows team has to operate in, is prohibitively shorter and for good reason.

We’ll keep you posted on when the update is available and whether or not it truly helps the battery drain issue Surface Pro 3 owners have been reporting.