How Microsoft responded to a tweet and changed docs.microsoft.com in hours

Kip Kniskern

Microsoft Campus

Yesterday, Microsoft introduced a preview of docs.microsoft.com, a new repository for developers and IT Pros, bringing documentation into the modern age. The new site will support Microsoft’s Enterprise Mobility products, moving content (and creating new content) from TechNet and MSDN into a cloud first, mobile first modern experience.

Only the team blog for the new site, in the words of developer, writer and blogger Rafael Rivera, looked “horrid:”

docs segoe light
the original docs.microsoft.com

To make a couple of long Twitter threads short, in a few hours, Dennis Delimarsky of Microsoft responded, fixed, and deployed a fix, and the results speak for themselves:

https://twitter.com/WithinRafael/status/727914405812297729

Docs.microsoft.com is an interesting project with lots of promise, as Rafael noted, but sometimes something as simple as the wrong font can derail the most worthy projects.

We applaud both Rafael for speaking out, and for Microsoft (or at least this dedicated group) for jumping in and fixing a glaring but easily fixed error.