Microsoft leverages its SAP partnership to seed its Teams chat service to more customers

Kareem Anderson

Sap Microsoft

Yesterday Microsoft and SAP announced their plans to expand upon their already established collaborative relationship to include integrating Microsoft Teams with SAP intelligent solutions.

With both companies being cloud solution providers, the newly announced collaboration comes as straightforward news where Microsoft will help SAP streamline the communications of its customers as they make transitions to the cloud as frictionless as possible.

SAP will blend its SAP S/4HANA, SAP SuccessFactors, and SAP Customer Experience with Microsoft virtual collaborative platform to help scale innovation and help spur employee output.

Much has changed in the last year as work has become more virtual, increasing reliance on Microsoft Teams for meetings, communication, and collaboration. To facilitate these business and societal changes, SAP and Microsoft are building new integrations between Microsoft Teams and SAP solutions such as SAP S/4HANA, SAP SuccessFactors and SAP Customer Experience. This can enable innovation, increase employee productivity and engagement, deliver collaborative learning and support global growth. These integrations are planned for delivery in mid-2021.

Microsoft and SAP will also be updating their already established Azure partnership following the below based on the following tenants:

  • Simplification when moving on-premise editions of SAP ERP to SAP S/4HANA in the cloud. In addition to the industry-specific journey maps to the cloud and reference architectures, SAP and Microsoft will continue to co-innovate around SAP S/4HANA on Azure.
  • Expanded joint engagements with customers and partners. In addition to product integration work, SAP, Microsoft, and system integrator partners will continue to provide digital enterprise roadmaps for customers. This includes immediate and actionable reference architectures and technical guidance to help customers on their journey to the cloud.
  • Increased investments in platform and infrastructure. The companies will further develop automated migrations, improved operations, monitoring, and security.

In addition to Microsoft’s Teams utilization comes the update that Microsoft and SAP recently expanded their partnership to include new customer features in Industry 4.0 solutions that include designing and operating supply chain software.

So far, these are high-level notes from the collaborative blog post, I suspect more details will now surface as time passes. We’ll update accordingly.