Microsoft announced today the first birthday for its Lync instant messenger and video conferencing service. Microsoft is excited over the rapid adoption of the service and showcases several statistics from enterprises that have adopted Lync for their business needs.
“When we launched Lync 2010 last year, we made a bold claim: that Lync was ‘ushering in a new generation of communications.’ At the time I wondered if that statement could have been too bold. We were excited about Lync, but you never truly know what you have with a product until customers really start to use it. After reflecting on some of the stories we’re hearing from customers, it is clear that Lync is indeed enabling people to communicate in new ways, increasing productivity wherever they are,” Microsoft stated in an official blog post.
For those that don’t know, Microsoft Lync was formerly titled Microsoft Office Communicator. Lync is an instant messaging/video conferencing client used with Lync Server or Lync Online, available with Office 365.
According to Microsoft, the adoption rate for Lync has been tremendous. “From LA Fitness telling us they’re saving more than $650,000 per year using Lync, to the US Army using Lync to help keep soldiers connected. Swisscom, which deployed Lync across its entire 15,000 employees, recently finished decommissioning all of its 94 PBXs, resulting in $17 million in savings. The Commonwealth Bank of Australia tells us that Lync was the fastest product roll-out in the history of the company, resulting in 60% adoption rate among its 32,000 employees within just 24 hours of roll-out.”
Microsoft is excited for the growth of Lync and its rapid adoption and the service reaches its first birthday. The company is also planning on delivering additional features for both Lync and Lync Online over the coming months.Further reading: Lync, Microsoft