KB2969339: Microsoft rolls out fix for error 0x80073712 when trying to install Windows 8.1 Update
Microsoft rolled out the Windows 8.1 Update back in April, offering numerous new features for those on a non-touch environment. However, Microsoft’s community forums have been plagued with complaints from those who have yet to successfully install the update.
“Hi I have been trying for weeks now on and off to update windows 8.1 and all i keep getting is 0x80073712 error. I have tried all the suggested things on all websites and help pages but it makes no difference. I have windows 8.1 pro at the moment on a 64x machine. Other stuff is updating ok like windows defender etc but not the main windows update. Please help,” one user states on Microsoft’s official support forum.
Fortunately, Microsoft has rolled out a fix during the June 2014 Patch Tuesday. The patch attempts to resolve error 0x80073712 which appears when trying to install update 2919355 (the update that contains Windows 8.1 Update).
The only explanation that was given for the error was that a file version in the update was mismatched compared to what was on the computer. “This issue occurs because a new component in update 2919355 contains a file version that is later than the file version that was already installed on the computer.”
If you are still experiencing troubles installing “Update 1” for Windows 8.1, Windows RT, or Windows Server 2012 R2, hit the via link below to snag the fix.
Windows 8.1 Update 1 brings several new features to the operating system. Some of the additions are done just to make the operating system more user friendly to the traditional keyboard and mouse users. As of June 10th, Windows 8 and Windows 8.1 users will no longer receive any more Windows Updates until they upgrade to Windows 8.1 Update.Further reading: Microsoft, Windows 8.1