For those who own a Surface RT or Surface Pro and are enjoying that kickstand, you might want to take extra precaution the next time you want to open up that kickstand. If for some reason it gets damaged or it breaks, you will end up having to purchase an entirely new Surface device rather than getting the kickstand fixed or replaced.
Just recently, we wrote a piece on the Surface Pro’s component replacement costs. “Do you own a Microsoft Surface Pro? Well, if you do, try not to blow out the battery or damage your screen, because the chances of you getting a replacement component will cost you an arm and a leg. You might as well purchase another Surface device,” we wrote.
Well, unfortunately, this also applies to the kickstand. A question was asked on the Microsoft Surface support forum about the possibility of obtaining a replacement kickstand for one that had snapped off its hinges. “In this case, I believe you will need to replace the entire device rather than just the kickstand itself. My apologies for the inconvenience,” was the answer given.
The kickstand on the Surface RT and Surface Pro can be a bit fragile at times. However, it is very disappointing to see that an external component on a popular device (which is set in place by two screws) can’t be replaced without having to purchase an entirely new unit.
Hopefully soon, a third-party dealer comes up soon who offers replacement kickstands or easy repairs for those who have damaged Surface devices. We already know the chances of replacing internal components is slim to none, but that doesn’t mean an external component like the kickstand cannot be.
The Surface Pro has actually seen an almost-perfect rating in terms of consumer reviews of the device. The Surface Pro has an average rating of 4.62 out of a perfect 5, based on 396 consumer reviews from sources such as Amazon, Best Buy, and other retailers, at least according to a recent report.Further reading: Surface, Windows 8, Windows RT