Don’t cancel your Gold membership, Microsoft to offer Xbox Live Gold refunds
Yesterday, we reported that Microsoft removed the Xbox Live Gold requirement for streaming services, making it free to all Xbox owners.
“Coming in June, anyone with an Xbox will be able to access popular entertainment experiences – whether or not you have an Xbox Live Gold membership. This includes great gaming apps like Machinima, Twitch and Upload, popular video services like Netflix, Univision Deportes, GoPro, Red Bull TV and HBO GO, sports experiences like the NFL app for Xbox One, MLB.TV, NBA Game Time, NHL Game Center and more,” wrote Phil Spencer, Head of Xbox.
A lot of consumers bought the yearly subscription to avail of the discounts. To compensate them, Microsoft has decided to refund Xbox Live Gold members who no longer require a subscription.
“Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends. Cancellation and pro-rata refund requests must be made by August 31, 2014 and require six to eight weeks for processing. Free or trial Gold memberships are not eligible for a refund. To request your pro-rata refund, please click http://support.xbox.com/contact-us after the system updates become available in June,” the company said.
This policy will be available on Xbox One and Xbox 360 and these new changes will be implemented in June 2014. Consumers, however, will still require an Xbox Live Gold membership to access online multiplayer and receive Games With Gold bonuses.Further reading: Live Gold membership, Microsoft, Xbox