The Dolby Access app has begun to rollout updates to Windows 10 devices and Xbox One consoles. These updates make the app load faster and fix a variety of bugs that had been affecting the user experience.
Here’s the official release notes.
- Improved loading time
- Improved notification of sale
- Fixed Xbox One video selection bug
- Various bug-fixes or changes to improve UI or reliability
Even with this update, there are still several issues that users may encounter. Here’s the official list of problems that still need to be fixed.
- Some customers on that downloaded Dolby Access cannot enable Dolby Atmos for Headphones after purchase. If you are unable to select Dolby Atmos for Headphone after purchase, please contact Dolby support to resolve the issue at https://www.dolby.com/us/en/access/contact-us.html or by using the support link in the store listing or by pressing “Feedback” from within the “Info” section of Dolby Access.
- Customers with an AMD Radeon GPU may experience video playback issues when resizing the screen. This can be resolved by resizing to full-screen and restarting the video.
- Full-Screen mode is disabled in media player
The Dolby Access app is needed to enable Dolby Atmos surround sound in a home theatre or when using headphones. The app is free to download but does require a payment to unlock Dolby Atmos with headphones.
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