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Assessing Ray Ozzie’s impact at Microsoft

Bringing change to Microsoft has been likened to getting an ocean liner to change course.

By all accounts though, the company has made several such adjustments. While the changes took time, the key ones can often be traced to a moment in time. Bill Gates’ Internet Tidal Wave memo marked one such course change. Ray Ozzie’s 2005 Internet Services Disruption memo was another…

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