Windows Mail app not working? Here are 5 ways to fix it…

Shaant Minhas

windows 11 laptop

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Mail, formerly known as Windows Mail, is an email client from Microsoft that lets you handle your emails and manage your schedule in a single place. However, it can sometimes throw bugs at you, which can stop it’s proper functioning.

In what follows, we’ll look at how you can fix any problems with Windows Mail on your PC. So let’s dive in.

Windows Mail app not working? Here are 5 ways to fix this problem for good

Problems with the Mail app can appear in many forms. For example, you might be unable to launch the app, or even if you can open it, you might not be able to use all its functionalities. But there are ways to fix it for good. Here’s how you can get started.

1. Update the Mail app

Regular updates handle all the relevant security patches and take care of any and all bugs that creep up on apps over time. So, if you haven’t updated the Mail app for a while, then this might be a good time as any—it might be what’s stopping your mail app from working in the first place.


To get started with updating your Mail app, head to the Start menu search bar, type in ‘store,’ and select the best match.
  • On the app, click on Library and select Update all.
  • Look for the Mail app and click on Update.

microsoft store

Do this, and your Mail app will get updated. And while you’re here, we’d suggest you update all your apps by clicking on Update all from the top.

 After the update of your Mail app is complete, give your PC a restart. From here, you shouldn’t face any problems again.

2. Check your internet connection

As the saying goes, sometimes simplicity is all that’s needed to solve a big problem. Before diving into more complex workarounds, ensure your internet connection is working sound. 

To do that, launch your browser and see if that’s the case.

3. Check your antivirus or firewall

Antivirus programs are sometimes well-known to cause problems with the functions of different programs and apps. So you can also add throw-in Windows firewall into the mix, which works similar to the antivirus in some ways.

So, temporarily disabling these apps’ protection can give you some insight. To disable the firewall, head to the Start menu search bar, type in ‘settings,’ and select the best match. Then follow the steps below:

  1. From there, select Privacy & security.
  2. Then select Windows Security and click on Firewall & network protection.

The Windows Security dialog box will be launched as soon as you do this. From there, click on Public network and toggle off the switch for Microsoft Firewall Defender. 

Your firewall will be disabled. 

Similarly, launch the app and turn off the firewall from its menu for the antivirus.

windows security

When doing all of this, give your PC a quick restart. Now see if this fixes the problem or not. 

Also, make sure you turn back the firewall after you’re done with the situation.

4. Log in and log out again

Sometimes, you can also fix the issues with your Mail app by logging in and logging out of your account again. Doing this might help you get rid of syncing issues, so it’s always worth a shot. Here’s how:

  1. Head to the Start menu search bar, type in ‘mail,’ and select the best match.
  2. On the app, click on Settings.
  3. Then select Manage Accounts.
  4. Click on the account you want to remove, and select Delete account from this device.
  5. Finally, add your account back again.

This should have helped you fix sync problems on your Mail app.

5. Run the Windows Troubleshooter

The Windows Troubleshooter is one of the many troubleshooting tools packed with your Windows operating system. You can run it to fix your Windows mail app with ease. Here’s how:

  • Head to the Start menu search bar, type in ‘settings,’ and select the best match.
  • Then select System > Troubleshoot > Other troubleshooter.
  • Scroll down to Windows Store Apps and click on Run.

windows store apps

The Windows Store Apps troubleshooter will start scanning your PC for problems and fix any issues it finds. For instance, in my case, the app suggests resetting the Mail app through the Apps & features menu.

Fixing the problems on your Windows mail app

If you’ve been a Mail app user for a while now, you know how handy of a tool it is. Whether it’s setting up linked accounts or managing your school, personal, or work accounts all in a single place, the Mail app does it all. So, if it stops working out of the blue, we know how much of a disruption to your workflow this can be.

We’ve covered some of the simple ways you can try to tackle the problems on your Windows Mail app. Hopefully, it helped you get your app back in action once again.